Privacy Policy

This Privacy Statement explains in detail what Nutragenerx does with any personal information gathered about you, the safeguards protecting it, and how you are able to control its use. Because we respect your privacy, we handle all personal information you provide us – such as your name, address, email address, and phone number – with great care. By using this website, users agree – without limitation or qualification – to be bound by this Privacy Statement. Whenever you provide personal information on our website or with our office, you are consenting to the manner in which Nutragenerx collects, uses, discloses, and otherwise manages that information, as explained below.

User Permission

We do not collect personal information from anyone known to be under the age of 18. If you are under 18, please do not send us any personal information.

This website is intended for users from the United States and those not governed by privacy policies of other countries. (European users are advised to not disclose personal information unless they consent to the application of U.S. law, and to the use and disclosure of their information consistent with this Privacy Statement.) Information sent to us will be contained on servers located in El Segundo, CA, Ashburg, VA, Seattle, WA, San Jose, CA, Washington, D.C. and Dallas, TX.

Collection and Use

Collection and Use We may collect personal information you provide us when you:
• Order, purchase, exchange, return, or request information about our products and/or services. This will include any personal information provided to and received from by Nutragenerx as well as personal information provided in the Nutragenerx health questionnaires for the purpose of providing a personal supplement regimen consultation.
• Visit or register at our website. (Having a personal account allows a customer to access and edit their personal information, allowing for faster processing of orders.)
• Contact our customer service desk or call center with a question.
• Make comments or give suggestions for our products, website, services, or other aspects of our company.


Even with the best technology, no website is 100% secure. However, we always take reasonable precautions to ensure that your personal information is protected from loss, theft, alteration, or destruction. We also ask third parties to whom we convey personal information to take steps to protect that security.

Secure Shopping

All information gathered on our site during order placement is encrypted before being sent to our secure server. Because of this, credit card numbers, expiration dates, and other confidential data are hidden from anyone other than an authorized site operator.


In order to personalize and/or regulate our website, including automation of access and data-entry functions such as login information, Nutragenerx may use “cookies” in our website operation. Used for record-keeping, cookies (small pieces of information stored on your computer) allow our server to recognize your system when you log in to our website, streamlining the placement of future orders. Cookies also make it easy for us to modify the appearance of our website on your browser, tailoring it to your own preferences.

Nutragenerx does not use cookies to track navigational habits. Most information we collect is statistical only (such as the date and time you access our website or the domain from which you access the Internet). We combine information gathered from all sources to help us decide how to customize our site, making it more useful to our website visitors.

Although cookies are standard in most e-commerce, you have the option of not accepting them. You can adjust your Web browser to either: 1) inform you if a cookie is being used, or 2) to automatically reject cookies. However, if you decide to not accept cookies, some parts of the Nutragenerx website may not function properly or allow complete access.


Online access to your personal information is protected with a password you select. Nutragenerx will never ask you for your password, and we warn all of our customers to never share their password with anyone.

Outgoing Links

Nutragenerx’s website may include links to sites belonging to our business partners, vendors, and/or advertisers. Because those sites are outside of our control, the conditions set forth in this Privacy Statement may not apply to those sites. Since some websites do allow personal information to be collected, we highly recommend you view the Privacy Statements for those other sites before performing any transactions with them.


In order to comply with new laws and/or regulations, this Privacy Statement may sometimes need to be modified. Future changes in our business practices or policies can be viewed on this page, so we encourage you to check back here from time to time. Notification of changes may also be communicated through notices posted on this website or by email.

Contact us

If you have any questions about our handling of personal information, please contact us at: 1.866.326.8412 or
*These statements have not been evaluated by the United States Food and Drug Administration. These products are not intended to diagnose, cure or prevent disease.